Find a digital inclusion resource

20/20 Trust

Kaupapa / The reason we exist.

A Better Aotearoa New Zealand. Using our skills and experience to foster community well-being.

Te Mahi / The work we do.

Prepare people and equip communities for the digital future. Provide access, skills, confidence and motivation.

Te Tangata / The people we work with.

Through our community partners – reaching out to those who are digitally excluded and hard to reach.

Whanaungataga / The approach we take.

Trustworthy, responsive, respectful, open and vibrant

We offer Connect Programmes across New Zealand  Family Connect, Refugee Connect, CiH Connect, Northland Connect and Pasifika Seniors Connect,

Far North ICT Trust addresses digital literacy in the Far North, running Northland Connect, Stepping UP – free computer training for adults – at Kaitaia Library and Kerikeri Procter Library. They provide an innovative wireless/satellite initiative at Umawera School and Okaihau School. They are a Digital Inclusion Alliance delivery partner.

Make sure your website includes the 1 in 5 New Zealanders with a visual or other disability.  Web accessibility audits, testing and consultancy. I’ll train you or your team and am always happy to promote accessibility and inclusion.

Adult Learning Franklin develops, promotes and delivers accessible, quality literacy services designed to ensure the people of Aotearoa are critically literate and able to realise their full social, cultural and economic potential.  Literacy Aotearoa has a fundamental commitment to student-centred learning, at no direct cost to the learner.

Contact Diane Avent at Adult Learning Franklin for more information (09) 239 0316

Auckland Central City Library – Tāmaki Pātaka Kōrero – offers free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events. Contact Book a Librarian service at Auckland Central Library. Ph 09 377 0209

Auckland Central Library also offers Skinny Jump – prepay low-cost home broadband with no contract, no credit checks and no set-up charges. Contact the Jump Coordinator on 09 977 1415

Giving every kiwi kid the opportunity to learn to code, 335+ free volunteer-led after-school coding clubs around Aotearoa encourage kids to combine their imaginations with programming. Part of Code Club World; partnering with The Raspberry Pi Foundation gives access to high-quality learn-to-code resources.

Com2Tech offers Stepping Up – free community-based training that builds your digital skills in a relaxed and sociable space; Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet, Appy Seniors – helping seniors engage in the digital world using apps on their smartphones, tablets and computers; and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Amy Souquet on 027 256 9182 or amy@com2.tech

The umbrella organisation for local community networks, Community Houses, REAPS and others in New Zealand, using our collective voice for policy action, social change and community empowerment. Members include not-for-profit and voluntary social service organisations, many working for digital inclusion.

The Connected Learning Advisory, a free, national service for NZ schools, offers consistent, unbiased advice on integrating technologies with learning to get best results for all students. Funded by Min. Education; run by CORE Education.

Digital capability building for non-profits.
ICT reviews, strategy, planning, project management and funding application support.

The Digital Inclusion Alliance Aotearoa (DIAA) purpose is: to work collaboratively with Alliance Partners in delivering digital inclusion programmes to their communities; pursue funding for inclusion initiatives; provide a forum for sharing information, tools and resources, outcome metrics and results; be a voice for digitally under-served and disadvantaged communities; and promote a joined-up whole-of-community approach in pursuing a more digitally included society.

The Alliance also coordinates the Stepping UP, Skinny Jump and Better Digital Futures for Seniors programmes.

Technology helps with many common issues for seniors, including loneliness, lack of mobility, and deteriorating health. But many seniors are threatened by technology. Digital Seniors helps seniors learn and use technology.

We bring together volunteers to provide Wairarapa seniors with free personalised one-on-one coaching. We bring communities together to build digital inclusion and empowerment of their seniors. We work together with businesses, councils and community initiatives, we train volunteers, and manage an 0800 phone support. We work with government to close the senior digital divide.

DIGITS Charitable Trust offers supported access to the internet and laptop devices in the home for qualifying school aged families and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact Bronwyn Meads 027 302 2888.

We encourage our tamariki to think creatively, work collaboratively, reason systematically and reflect Te Ao Māori. To show them that they can be creators, developers and producers of tech, not just consumers of it.

An open workshop full of digital making tools like 3D printers, a laser cutter, a CNC & electronic technology. Our mission is to provide access and make them easy for everyone to use. The highly skilled crew run curriculum-aligned workshops for schools, prototype and solve problems for businesses, and introduce the curious to high-tech equipment. Contact fablabfairy@gmail.com

“A WORLD WHERE EVERYONE BENEFITS FROM DIGITAL We are a social change charity, helping people to improve their lives through digital, working in thousands of communities across the UK and internationally to deliver deep impact at scale.”

Events, Advocacy And Constructive Mayhem…  Hack Miramar organises technology events (hackathons tackling civic problems); advocate for adoption, education and investment in technology; and work hard to be a nuisance.

Whanganui District Library, in partnership with the Hakeke Street Community Centre & Library (HSCC), operate the Hakeke Street Library in Whanganui East.

The library is self-service, with HSCC staff providing basic assistance for library members during opening hours (9.00am-1.00pm weekdays, except Wednesdays).

The HSCC team joined forces with the Digital Inclusion Alliance Aotearoa to offer Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. 

Contact Jane Bilderbeck on 022 689 2459

Free access to PCs and WiFi for library users. The library is an Aotearoa People’s Network Kaharoa (APNK) partner. The library offers Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges, and is in discussions with DIAA to offer Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes). Contact Ann-Louise Vonk on 0800 111 323

The Partnership is a network of organisations that support digital innovation in New Zealand across business, education and government. It connects industry, government and not-for-profits, commissions research into important issues, and supports and promotes innovative digital projects.

InternetNZ oversees  the Internet in New Zealand, manages the .nz domain names registry, and provides funding to community organisations and individuals through events like NetHui, community grants, scholarships, research, awards and funding for strategic partners including Netsafe and the 20/20 Trust.

Free access to PCs and WiFi for library users. Is an Aotearoa People’s Network Kaharoa (APNK) partner. Is a DIAA partner offering Stepping UP  – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes; Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet, and Skinny Jump – pre-pay home broadband with no contract, no credit checks, no set-up charges.

Contact library@wmk.govt.nz, 03 311 8901

The Manaiakalani programme is a leading initiative that improves student achievement significantly in 12 mostly decile 1A schools, 95% Māori and Pasifika. To make digital citizens of learners and whānau, we enable learning anywhere, anytime and at any pace: we support parents buying a personal digital device for each learner, provide wireless internet at home and school, and support teachers in pedagogical innovation. Accelerated student outcomes are evidenced by research.

The NDIA is “is a unified voice for home broadband access, public broadband access, personal devices and local technology training and support programs.   We work collaboratively to craft, identify and disseminate financial and operational resources for digital inclusion programs while serving as a bridge to policymakers and the general public.” 

NetSafe is the leading NZ source of internet safety and security information. Netsafe supports all New Zealanders to reduce their chance of coming unstuck online and supports them if they do. NetSafe provides educational, incident response and advisory services to individual internet users, schools, government, commercial and civil society

North Harbour Budgeting Service Inc. offers free, confidential one to one budgeting advice with trained Budget Advisers and can assist with any personal financial problem or query.

We offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Barbara Cameron  on 0800 159 158 or email info@nhbudgeting.org.nz

Listed under Online or Nationwide you will find digital inclusion resources that have no one geographical location.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

We offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact the Jump Coordinator on 09 977 1415

Ruapehu REAP provides Adult and Community Education (ACE) programmes aim to provide life long learning opportunities within their rural community.  This includes literacy and numeracy programmes, Te Reo language and a range of programmes where literacy is embedded.

Also: Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Tyler on 06 388 0109.

As an independent, member-driven organisation, we have a 27-year history with more than 200 members aged from 51 to 97 from a wide variety of backgrounds and skill levels.

Our objectives include:

• enabling people over the age of 50 to use desktop computers, laptops, cellphones, tablets, etc in an economical and relaxed manner
• providing opportunities for those already with computing experience to explore favourite specialty subjects
• encouraging experienced users to assist others in areas of their expertise

Learning is conducted by our enthusiastic tutors (mainly members) in a very relaxed and cheerful manner with a wide range of tutorial and discussion group sessions. Sessions are each 2-hours on weekdays (mornings and some afternoons). To satisfy demand some are now available on Saturdays.

Look at our website  https://www.seniornetns.com for a glimpse of what we are about and our huge “knowledge base”, newsletters, schedule of workshops and discussion groups, etc. 

We welcome your enquiries. (ph. (09) 486 2163)

Step Ahead Trust is a DIAA and Skinny Jump partner, offering prepay home broadband with no contract, no credit checks and no set-up charges. We also provide deeply discounted devices (smartphones, tablets, Chromebooks, laptops) to our members as well free training and support for those devices. Contact us on 0800 688 732

Tairāwhiti Technology (TaiTech) educate and empower people in the Gisborne region to become capable, creative and confident life-long learners.  TaiTech supports technology-based learning facilities located in communities with high levels of deprivation and limited access to new technology. They are committed to supporting communities around the region to establish “drop-in” technology centres that allow local people to learn about anything computer related.

A partner of the Digital Inclusion Alliance Aotearoa, TaiTech also delivers Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes; Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet, Appy Seniors – helping seniors engage in the digital world using apps on their smartphones, tablets and computers; and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Maurice Alford at m.alford@gmail.com

The TAKA Trust seeks to provide vulnerable tamariki from Lower Hutt’s Northern and Eastern Communities with opportunities, and access to things most Kiwi kids take for granted, and will make a life-changing difference.  The Trust works with Hutt City Council, five Taita schools (Taita Central, Pomare, St Michael’s and Avalon Intermediate School, and Taita College), supporters, donors, community, volunteers, and is a DIAA partner for Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges.

Taradale Library offers public internet and Wi-Fi (free and paid access with support and assistance), eBook and audiobook downloads, and digital literacy support. We also offer Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes; Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet, and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Mary-Anne Pay 06 845 9005 or mapay@napierlibrary.co.nz

Literacy Taupo offers training to help you take charge of your life by improving your reading, writing and maths; starting using computers; managing money, budgeting and good/bad debt; getting your Learner Driver Licence; and taking care of yourself and your family; and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Julian Johns 07 377 4616.

Te Aka Toitū helps students in low decile schools in Whakatane and Kawerau Districts with: access to an affordable device and home internet; teacher’s professional development to teachers; raising digital fluency in our communities. Te Aka Toitū works with Kawerau Library and DIAA to offer Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges (Contact Wendy Montrose 07 306 9041). 

TechMate provides low cost access to computers, education and training in information technology. We work with individuals and in partnership with community organisations to help meet technology needs of our community.  As a DIAA partner we offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Josh Harris 03 962 7244

The Ark refurbishes computers at the end of their useful life within NZ business. These then provide cost effective computing for our schools, learning institutes, and digital initiatives like The Life Game Project.

Youth – coding, critical thinking, foresight, entrepreneurship, digital literacy skills, coaching and project work, connections with local business community. Small Business Owners – identification of appropriate tools, increase capability to integrate tools, business model adaptation, connections with local digital native youth, and local digital/expert service providers necessary to move along curve of digital maturity. Founders – foundational support services

Wairoa ICT Club offers three collaborative computer clubs: Gaming club every Saturday, establishing Online Business club every Monday evening and Coding club every Tuesday evening. The club has teamed up with the Digital Inclusion Alliance Aotearoa to offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact andrew@curve.co.nz, 021 797 117.