Find a digital inclusion resource

20/20 Trust

Kaupapa / The reason we exist.

A Better Aotearoa New Zealand. Using our skills and experience to foster community well-being.

Te Mahi / The work we do.

Prepare people and equip communities for the digital future. Provide access, skills, confidence and motivation.

Te Tangata / The people we work with.

Through our community partners – reaching out to those who are digitally excluded and hard to reach.

Whanaungataga / The approach we take.

Trustworthy, responsive, respectful, open and vibrant

We offer Connect Programmes across New Zealand  Family Connect, Refugee Connect, CiH Connect, Northland Connect and Pasifika Seniors Connect,

Far North ICT Trust addresses digital literacy in the Far North, running Northland Connect, Stepping UP – free computer training for adults – at Kaitaia Library and Kerikeri Procter Library. They provide an innovative wireless/satellite initiative at Umawera School and Okaihau School. They are a Digital Inclusion Alliance delivery partner.

23 Things for Teaching is a free online learning series for NZ teachers on digital technologies, from The University of Auckland’s Faculty of Education and Social Work. It contains resources from a self-paced online course run in 2016.

Make sure your website includes the 1 in 5 New Zealanders with a visual or other disability.  Web accessibility audits, testing and consultancy. I’ll train you or your team and am always happy to promote accessibility and inclusion.

Adult Learning Franklin develops, promotes and delivers accessible, quality literacy services designed to ensure the people of Aotearoa are critically literate and able to realise their full social, cultural and economic potential.  Literacy Aotearoa has a fundamental commitment to student-centred learning, at no direct cost to the learner.

Contact Diane Avent at Adult Learning Franklin for more information (09) 239 0316

Literacy, Beginning Computer skills, Software training. 1:1 tutoring, in home and out of home. Cost: Free.

Beginning Computer skills and Internet skills. Supported self-guided learning and 1:1 tutoring. Cost: Free.

Beginning Computer skills and Internet skills. Supported self-guided learning and 1:1 tutoring. Cost: Free.

Amongst many services for Seniors is a Community Computer Hub freely available to people 65 years and over. One on one computer tuition is also available.

A ‘school’ where students from different schools meet on a Friday to explore their passions, one of which is computer coding.  Led by teachers and held at River of Life Centre, Lower Hutt

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

We also offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact the coordinator on 09 484 7117

As a DIAA partner, Alexandra Library offers Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes; Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges, and Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet,

Contact Vicki Darling on 03 448 9412 or vick.darling@codc.govt.nz

Free access to PCs and WiFi and A3 flatbed scanner for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Beginning Computer training, Software training and Content creation (Adobe) leading to Certificate. Small group learning. Cost: $40 (approximate)

APNK provides free computer, Internet access and Wi-Fi at 147 public libraries, so that people can live, learn and create in the digital world.

The Aotearoa People’s Network Kaharoa (APNK) is a service provided by public libraries and the National Library of New Zealand.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Arapaki Manners Library offers internet access and free wi-fi. We are a DIAA partner offering Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes, and Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet. Contact Jo Maslin on 04 803 8303 or jo.maslin@wcc.govt.nz

The Ashburton Learning Centre offers a range of free courses to help you on your learning journey, including computer classes. The Centre also offers Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. Contact adult.literacy@xtra.co.nz, 03 308 5322.

Free access to PCs and WiFi for library users. Is an Aotearoa People’s Network Kaharoa (APNK) partner.

Free access to WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Central City Library – Tāmaki Pātaka Kōrero – offers free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

Auckland Central Library also offers Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact Book a Librarian service at Auckland Central Library. Ph 09 377 0209

We offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact the Jump coordinator at 021 894 217.
We are based out of Waitakere Library – visit the library website to find our current location.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

We also offer Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. Contact Manjula Patel on 09 377 0209.

Free access to WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Balclutha Library offers Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes; Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet, and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

For more info contact Vicki Woodrow on 03 4181677

Free access to PCs and WiFi for library users. Bell Block Library also offers Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges.

Contact Karen Nicholls on karen.nicholls@npdc.govt.nz or 06 759 6060 for details.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

We offer Skinny Jump– prepay home broadband with no contract, no credit checks and no set-up charges. Contact the Jump coordinator at 09 377 0209.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

Contact Merrilyn McDonald on merrilyn.mcdonald@aucklandcouncil.govt.nz or 09 890 8683.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Free access to PCs and WiFi for library users. Offers Stepping UP – free computer & internet training for adults, in easy steps, in informal, friendly classes; and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact cynthia.smith@ilibrary.co.nz, ring 03 211 1444.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

As a DIAA partner, we offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact 03 962 7244

Services offered at the library include free WiFi, use of computers and assistance with RealMe and MyAccount in collaboration with Work and income. We offer Stepping UP computer classes – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes.

We also offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Nicky Meadowcroft on 03 788 8030

Rural Education Activities Programmes (REAPs) provide education opportunities and support to their communities, from pre-schoolers to adults.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Cafe Scientifique is a discussion based forum where, for the price of a cup of coffee or a glass of wine, anyone can come to explore the latest ideas in science and technology.  Auckland event details are here.

Cafe Scientifique is a discussion based forum where, for the price of a cup of coffee or a glass of wine, anyone can come to explore the latest ideas in science and technology.  Lower Hutt event details are here.

Café Scientifique is a discussion based forum where, for the price of a cup of coffee or a glass of wine, anyone can come to explore the latest ideas in science and technology.  Tauranga event details are here.

Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Harriet Dixon on 07 827 5402.

Porirua e-Learning Trust initiated this in connection with Smartlinx3 in 2013, with seed funding from InternetNZ.

Using the latest technology and software young people produce their own TV shows, music, soundtracks, computer games and animation in our multimedia production suite & TV studio.

Carisbrook Design Studio after school works on projects in IT design, movie making, robotics and other creative applications. Part of the High Tech Youth Network.

Carterton District Library provides free access to PC’s with internet capability and a free public wireless service; also free access to the Computer Training School suite of online tutorials. Also Kete for digital heritage. An APNK partner library.

Rural Education Activities Programmes (REAPs) provide education opportunities and support to their communities. Central King Country REAP has a public computer available, with internet. The REAP offers Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes – check local class listings) and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact manager@ckcreap.org.nz, Dianne Bunn 07 869 8060

Offers tailored group classes for adults, and one to one tuition from basic introductions to computing to advanced Excel courses, iPad and Samsung Tablet learning courses. iPads available.

Offers Basic Computing course for adults. Also provides low-cost website design (using Joomla) and web hosting including domain registration and email.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Free access to PCs, internet and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Under development: legal information ChatBots: Wagbot – for school issues; Rentbot – housing law; Lagbot – prisoners’ rights; Workbot – workplace issues. Being developed by Citizen AI project,  Community Law Wellington. Advisory information development only. Visit Community Law office for legal advice.  Listen to Radio NZ Interview for more information

Clubhouse Whanganui (formerly Awa City Clubhouse) is a creative, safe, out-of-school learning place where young people from our community work with adult mentors to explore their ideas, develop new skills, and build confidence through using technology and music. Open Mon – Fri 3pm – 7pm term time and 1pm – 5pm school holidays. Free for 10 – 18 year-olds! Run by Nga Tai O te Awa (NTOTA).

Giving every kiwi kid the opportunity to learn to code, 335+ free volunteer-led after-school coding clubs around Aotearoa encourage kids to combine their imaginations with programming. Part of Code Club World; partnering with The Raspberry Pi Foundation gives access to high-quality learn-to-code resources.

CoderDojo is a volunteer led, global, free club, giving girls and boys from 7 to 14 the opportunity to learn computer coding in a fun and friendly environment. We meet on Wednesdays at NMIT from 6:30 to 8 pm.

CoderDojo is a free club where kids can learn to code. All children are welcome. At the moment, we run biweekly sessions on a Sunday at Porirua College, using Scratch, Tessel and Raspberry Pi.

Com2Tech offers Stepping Up is free community-based training that builds your digital skills in a relaxed and sociable space; Better Digital Futures for Seniors for people aged 65+ to learn new skills and build confidence with computers and the internet, and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Amy Souquet on 027 256 9182 or amy@com2.tech

Our volunteers help community organisations in Wellington and Auckland regions with communications expertise. mentoring, strategy and planning, media training, running workshops, writing, social media and website advice – we offer free web usability assessments for charities. Has good Media Contact list.

The umbrella organisation for local community networks, Community Houses, REAPS and others in New Zealand, using our collective voice for policy action, social change and community empowerment. Members include not-for-profit and voluntary social service organisations, many working for digital inclusion.

The Tangata Whenua, Community & Voluntary Sector Research Centre is an online place to share your research, find quality community-based research and toolkits and skilled researchers who work with communities.

Google’s CS4HS gives grants to universities to develop 2-3 day workshops for local school teachers around teaching computer science & concepts in fun, relevant ways. NZ Conferences Auckland, Wellington, Canterbury.

All levels of Computer skills & Software training. 1:1 tutoring and Small group learning. Cost: $140 – $350

Computers in Homes worked with low-decile schools and Trusts to provide computer training, technical support, refurbished computers and subsidised Internet to families across New Zealand. A 20/20 Trust digital inclusion initiative, it reached 19,000 students’ homes before funding was not renewed.

Some local partners continue with local funding- notably in Porirua and Northland – and 20/20’s Connect series of projects helps families, refugees, seniors and other New Zealanders at most risk of digital exclusion.

The Connected Learning Advisory, a free, national service for NZ schools, offers consistent, unbiased advice on integrating technologies with learning to get best results for all students. Funded by Min. Education; run by CORE Education.

Coromandel Independent Living Trust offers computer access, free wifi and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Matt Sephton 07 866 8358

The CRCnet Project built a mobile platform for deployment in widescale rural wireless networks, easy to use and reducing technical knowledge to plan, build and operate a network.  Four rural networks were built from 2002-5.

Free access to PCs and internet for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Based on the kaupapa that we can provide ‘industry strength’ training in an atmosphere of tikanga Maori, we provide a range of ICT training courses including Computer ICT Literacy, International Computer Drivers License (ICDL), National Certificate in Computing (NZQA), Google Cloud Computing (SaaS) and NZQA Computing Units.

Digital capability building for non-profits.
ICT reviews, strategy, planning, project management and funding application support.

Free access to PCs and WiFi for library users.  The library is an Aotearoa People’s Network Kaharoa (APNK) partner and is a DIAA partner offering Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes). Contact