Find a digital inclusion resource

20/20 Trust

Kaupapa / The reason we exist.

A Better Aotearoa New Zealand. Using our skills and experience to foster community well-being.

Te Mahi / The work we do.

Prepare people and equip communities for the digital future. Provide access, skills, confidence and motivation.

Te Tangata / The people we work with.

Through our community partners – reaching out to those who are digitally excluded and hard to reach.

Whanaungataga / The approach we take.

Trustworthy, responsive, respectful, open and vibrant

We offer Connect Programmes across New Zealand  Family Connect, Refugee Connect, CiH Connect, Northland Connect and Pasifika Seniors Connect,

Far North ICT Trust addresses digital literacy in the Far North, running Northland Connect, Stepping UP – free computer training for adults – at Kaitaia Library and Kerikeri Procter Library. They provide an innovative wireless/satellite initiative at Umawera School and Okaihau School. They are a Digital Inclusion Alliance delivery partner.

23 Things for Teaching is a free online learning series for NZ teachers on digital technologies, from The University of Auckland’s Faculty of Education and Social Work. It contains resources from a self-paced online course run in 2016.

Make sure your website includes the 1 in 5 New Zealanders with a visual or other disability.  Web accessibility audits, testing and consultancy. I’ll train you or your team and am always happy to promote accessibility and inclusion.

Adult Learning Franklin develops, promotes and delivers accessible, quality literacy services designed to ensure the people of Aotearoa are critically literate and able to realise their full social, cultural and economic potential.  Literacy Aotearoa has a fundamental commitment to student-centred learning, at no direct cost to the learner.

Contact Diane Avent at Adult Learning Franklin for more information (09) 239 0316

Literacy, Beginning Computer skills, Software training. 1:1 tutoring, in home and out of home. Cost: Free.

Beginning Computer skills and Internet skills. Supported self-guided learning and 1:1 tutoring. Cost: Free.

Beginning Computer skills and Internet skills. Supported self-guided learning and 1:1 tutoring. Cost: Free.

Amongst many services for Seniors is a Community Computer Hub freely available to people 65 years and over. One on one computer tuition is also available.

A ‘school’ where students from different schools meet on a Friday to explore their passions, one of which is computer coding.  Led by teachers and held at River of Life Centre, Lower Hutt

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

As a DIAA partner, Alexandra Library offers Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges.

Contact Vicki Darling on 03 448 9412 or vick.darling@codc.govt.nz

Free access to PCs and WiFi and A3 flatbed scanner for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Beginning Computer training, Software training and Content creation (Adobe) leading to Certificate. Small group learning. Cost: $40 (approximate)

APNK provides free computer, Internet access and Wi-Fi at 147 public libraries, so that people can live, learn and create in the digital world.

The Aotearoa People’s Network Kaharoa (APNK) is a service provided by public libraries and the National Library of New Zealand.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

Our community hubs bring a range of free and low-cost courses to neighbourhoods across the Canterbury region. Our sites are conveniently located for easy access.

You can gain a formal qualification for employment, learn the fundamentals of computing and business, or equip yourself with useful job hunting skills. We allow you to do all this at your own pace, in a friendly environment with the support of experienced tutors.

The Ashburton Learning Centre offers a range of free courses to help you on your learning journey, including computer classes. The Centre also offers Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. Contact adult.literacy@xtra.co.nz, 03 308 5322.

Free access to PCs and WiFi for library users. Is an Aotearoa People’s Network Kaharoa (APNK) partner.

Free access to WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Central City Library – Tāmaki Pātaka Kōrero – offers free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

Auckland Central Library also offers Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact Book a Librarian service at Auckland Central Library. Ph 09 377 0209

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

We also offer Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. Contact Manjula Patel on 09 377 0209.

Free access to WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Balclutha Library offers Stepping UP – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes;  and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

For more info contact Vicki Woodrow on 03 4181677

Free access to PCs and WiFi for library users. Bell Block Library also offers Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges.

Contact Karen Nicholls on karen.nicholls@npdc.govt.nz or 06 759 6060 for details.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events. We also offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges.

Contact Merrilyn McDonald on merrilyn.mcdonald@aucklandcouncil.govt.nz or 09 890 8683.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Free access to PCs and WiFi for library users. Offers Stepping UP – free computer & internet training for adults, in easy steps, in informal, friendly classes; and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact cynthia.smith@ilibrary.co.nz, ring 03 211 1444.

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

As a DIAA partner, we offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact 03 962 7244

Services offered at the library include free WiFi, use of computers and assistance with RealMe and MyAccount in collaboration with Work and income. We offer Stepping UP computer classes – free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes.

We also offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Nicky Meadowcroft on 03 788 8030

Rural Education Activities Programmes (REAPs) provide education opportunities and support to their communities, from pre-schoolers to adults.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Cafe Scientifique is a discussion based forum where, for the price of a cup of coffee or a glass of wine, anyone can come to explore the latest ideas in science and technology.  Auckland event details are here.

Cafe Scientifique is a discussion based forum where, for the price of a cup of coffee or a glass of wine, anyone can come to explore the latest ideas in science and technology.  Lower Hutt event details are here.

Café Scientifique is a discussion based forum where, for the price of a cup of coffee or a glass of wine, anyone can come to explore the latest ideas in science and technology.  Tauranga event details are here.

Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Harriet Dixon on 07 827 5402.

Porirua e-Learning Trust initiated this in connection with Smartlinx3 in 2013, with seed funding from InternetNZ.

Using the latest technology and software young people produce their own TV shows, music, soundtracks, computer games and animation in our multimedia production suite & TV studio.

Carisbrook Design Studio after school works on projects in IT design, movie making, robotics and other creative applications. Part of the High Tech Youth Network.

Carterton District Library provides free access to PC’s with internet capability and a free public wireless service; also free access to the Computer Training School suite of online tutorials. Also Kete for digital heritage. An APNK partner library.

Rural Education Activities Programmes (REAPs) provide education opportunities and support to their communities. Central King Country REAP has a public computer available, with internet. The REAP offers Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes – check local class listings) and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact manager@ckcreap.org.nz, Dianne Bunn 07 869 8060

Offers tailored group classes for adults, and one to one tuition from basic introductions to computing to advanced Excel courses, iPad and Samsung Tablet learning courses. iPads available.

Offers Basic Computing course for adults. Also provides low-cost website design (using Joomla) and web hosting including domain registration and email.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Free access to PCs, internet and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Under development: legal information ChatBots: Wagbot – for school issues; Rentbot – housing law; Lagbot – prisoners’ rights; Workbot – workplace issues. Being developed by Citizen AI project,  Community Law Wellington. Advisory information development only. Visit Community Law office for legal advice.  Listen to Radio NZ Interview for more information

Clubhouse Whanganui (formerly Awa City Clubhouse) is a creative, safe, out-of-school learning place where young people from our community work with adult mentors to explore their ideas, develop new skills, and build confidence through using technology and music. Open Mon – Fri 3pm – 7pm term time and 1pm – 5pm school holidays. Free for 10 – 18 year-olds! Run by Nga Tai O te Awa (NTOTA).

Giving every kiwi kid the opportunity to learn to code, 335+ free volunteer-led after-school coding clubs around Aotearoa encourage kids to combine their imaginations with programming. Part of Code Club World; partnering with The Raspberry Pi Foundation gives access to high-quality learn-to-code resources.

CoderDojo is a volunteer led, global, free club, giving girls and boys from 7 to 14 the opportunity to learn computer coding in a fun and friendly environment. We meet on Wednesdays at NMIT from 6:30 to 8 pm.

CoderDojo is a free club where kids can learn to code. All children are welcome. At the moment, we run biweekly sessions on a Sunday at Porirua College, using Scratch, Tessel and Raspberry Pi.

Com2Tech offers Stepping Up is free community-based training that builds your digital skills in a relaxed and sociable space, and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Amy Souquet on 027 256 9182 or amy@com2.tech

Our volunteers help community organisations in Wellington and Auckland regions with communications expertise. mentoring, strategy and planning, media training, running workshops, writing, social media and website advice – we offer free web usability assessments for charities. Has good Media Contact list.

The umbrella organisation for local community networks, Community Houses, REAPS and others in New Zealand, using our collective voice for policy action, social change and community empowerment. Members include not-for-profit and voluntary social service organisations, many working for digital inclusion.

The Tangata Whenua, Community & Voluntary Sector Research Centre is an online place to share your research, find quality community-based research and toolkits and skilled researchers who work with communities.

Google’s CS4HS gives grants to universities to develop 2-3 day workshops for local school teachers around teaching computer science & concepts in fun, relevant ways. NZ Conferences Auckland, Wellington, Canterbury.

All levels of Computer skills & Software training. 1:1 tutoring and Small group learning. Cost: $140 – $350

Computers in Homes worked with low-decile schools and Trusts to provide computer training, technical support, refurbished computers and subsidised Internet to families across New Zealand. A 20/20 Trust digital inclusion initiative, it reached 19,000 students’ homes before funding was not renewed.

Some local partners continue with local funding- notably in Porirua and Northland – and 20/20’s Connect series of projects helps families, refugees, seniors and other New Zealanders at most risk of digital exclusion.

The Connected Learning Advisory, a free, national service for NZ schools, offers consistent, unbiased advice on integrating technologies with learning to get best results for all students. Funded by Min. Education; run by CORE Education.

Coromandel Independent Living Trust offers computer access, free wifi and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Matt Sephton 07 866 8358

The CRCnet Project built a mobile platform for deployment in widescale rural wireless networks, easy to use and reducing technical knowledge to plan, build and operate a network.  Four rural networks were built from 2002-5.

Free access to PCs and internet for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

Based on the kaupapa that we can provide ‘industry strength’ training in an atmosphere of tikanga Maori, we provide a range of ICT training courses including Computer ICT Literacy, International Computer Drivers License (ICDL), National Certificate in Computing (NZQA), Google Cloud Computing (SaaS) and NZQA Computing Units.

Digital capability building for non-profits.
ICT reviews, strategy, planning, project management and funding application support.

Free access to PCs and WiFi for library users.  The library is an Aotearoa People’s Network Kaharoa (APNK) partner and is to be a DIAA partner offering Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes). Contact Contact maria.mudgway@selwyn.govt.nz, 03 318 7780 or check out local class listings.

We offer free 24/7 wifi, five free computers with printer available during opening hours (Monday-Friday 9.30am – 5.30pm, Saturday 9.00am – 5.00pm), and we are a DIAA partner offering Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes) and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. Contact Lisa Salter 0800 532 542.

As a DIAA partner, we offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact 03 962 7244

Dev Academy is a hands on learning experience. You’ll code from day zero and graduate with the equivalent skill set and experience as an entry level web developer.

Devonport Library – Te Pātaka Kōrero o Te Hau Kapua – has free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

This colour-coded, tailorable map shows digital divides that affect NZ. It combines socio-economic data, Internet infrastructure, geospatial mapping and Census and digital skill results from the OECD’s PIAAC survey with 20/20 Digital Inclusion map information. Viewers can select criteria to map aspects of/contributers to digital exclusion. The map is a joint project by InternetNZ and 20/20.

The Group brings together innovators, leading thinkers and actors from government, NGOs, Māoridom, industry, and community groups to advise government on how to best grow the digital economy and reduce digital divides, so all New Zealanders and NZ businesses benefit from digital technologies.

Memberships, agenda and minutes are published online;  a stakeholder network is also being formed.

Digital Inclusion in the International Telecommunications Union promotes ICT accessibility and use for social/economic development of: * indigenous peoples and in rural areas; * people with disabilities; * women and girls; * youth and children. The site has resources for each group.

The Digital Inclusion Alliance Aotearoa (DIAA) purpose is: to work collaboratively with Alliance Partners in delivering digital inclusion programmes to their communities; pursue funding for inclusion initiatives; provide a forum for sharing information, tools and resources, outcome metrics and results; be a voice for digitally under-served and disadvantaged communities; and promote a joined-up whole-of-community approach in pursuing a more digitally included society. The Alliance also coordinates the Stepping UP and Skinny Jump programmes.

As a DIAA partner, we offer Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Greg or Lynda at di.waitaha@gmail.com

Check your computer skills! This neat little quiz lets you find out how internet savvy you are. Extra neat thing – it gives you the correct answers and any missing info afterwards. Takes 5 minutes and is recommended! From Palmerston North City Council and Manawatu Chamber of Commerce.

Has articles, step-by-step instructions, tips and videos to help you understand technology and digital services. Offers free independent advice for businesses, schools, not for profits and individuals.  Also supports Digital Journey assessment tool on www.digitaljourney.org – get a free digital assessment and Action Plan on how to transform your Internet use.

Technology helps with many common issues for seniors, including loneliness, lack of mobility, and deteriorating health. But many seniors are threatened by technology. Digital Seniors helps seniors learn and use technology.

We bring together volunteers to provide Wairarapa seniors with free personalised one-on-one coaching. We bring communities together to build digital inclusion and empowerment of their seniors. We work together with businesses, councils and community initiatives, we train volunteers, and manage an 0800 phone support. We work with government to close the senior digital divide.

The Digital Seniors computer literacy programme from the Positive Ageing Trust gives older people in Hawke’s Bay an opportunity to learn computer skills that enable them to stay connected to their family members and their friends.  Courses are elderly friendly, and tailored and paced for each small group of participants.

Courses are running at Heretaunga Seniors Hastings.

Digital Seniors computer courses at Heretaunga Seniors gives older people in Hawke’s Bay an opportunity to learn computer skills that enable them to stay connected to their family members and their friends. Contact Kirsteen Keene (06) 870 7025

Digital Whanganui is an online directory of services, products, organisations and individuals in Whanganui district who can help you realise digital opportunities. The Internet is disrupting business as usual. Fast change requires fast learning. This directory signposts local people . Who ya gonna call?

DIGITS Charitable Trust offers supported access to the internet and laptop devices in the home for qualifying school aged families and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges.

Contact Bronwyn Meads 027 302 2888.

Free access to PCs and WiFi for library users. An Aotearoa People’s Network Kaharoa (APNK) partner.

We encourage our tamariki to think creatively, work collaboratively, reason systematically and reflect Te Ao Māori. To show them that they can be creators, developers and producers of tech, not just consumers of it.

DORA is an old school bus converted into a high tech digital learning centre for the DIAA’s Stepping UP and other programmes. Up to 15 people can train with onboard laptops, Chromebooks, satellite and 3G internet connections. DORA travels around NZ supporting digital inclusion programmes that need a mobile classroom.

If you would like to use DORA in your local digital inclusion or digital literacy programme, contact DIAA laurence@diaa.nz 0800 GoDIAA (0800 463 422) to discuss.

Free access to PCs, WiFi and A3 flatbed scanner for library users. Dunedin Library is an Aotearoa People’s Network Kaharoa (APNK) partner, and a DIAA partner offering Stepping UP computer classes (check local course listings) and Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges. Contact kathy.aloniu@dcc.govt.nz, 03 474 3624

e-Learning Porirua is dedicated to Bridging the Digital Divide, placing computer resources and skills into families otherwise unable to afford them. The Trust offers Stepping UP (free computer & internet training in easy steps, relevant to your life and interests, in informal friendly classes (check local course listings), Skinny Jump – prepay broadband with no contract, no credit checks and no set-up charges; and Computers in Homes locally. Contact Tim Davies-Colley dc@e-learning.org.nz, 0800 555 563

Free access to computers, WiFi, scanning, eBooks, eAudiobooks, eMagazines and eNewspapers. Gain technology skills including, online searching, job applications, coding, robotics, 3D printing, local and family history/whakapapa. Check our website for branch events.

Eastbay REAP (Rural Education Activities Programme) teaches Reading and Writing, Personal Communication, Computing Skills, Te Reo Māori, Parenting, ESOL and Drivers Licensing.

Part of Hutt city Libraries, Eastbourne Library offers public access computers, free WiFi, eBooks, eNewspapers, eMagazines, and other digital resources; friendly informal training at free Stepping UP computer classes – check out your local classes; tech, science and coding workshops – check the library website for upcoming events; and Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact Lillian Pak on 027 836 5608.

Edgecumbe Library offers free computer use, wi-fi, databases, Skinny Jump – prepay home broadband with no contract, no credit checks and no set-up charges. Contact William Main 07 306 0509

EIT’s Community Computing programmes get you up-to-speed with desktop computing and Microsoft Office with no assessments, no exams and no fees! Work at your own pace using EIT’s workbooks – fast-track or take it slowly,  it’s up to you!  A learning facilitator is there to help during scheduled time slots at your centre.

EIT’s Community Computing programmes get you up-to-speed with desktop computing and Microsoft Office with no assessments, no exams and no fees! Work at your own pace using EIT’s workbooks – fast-track or take it slowly,  it’s up to you!  A learning facilitator is there to help during scheduled time slots at your centre.

EIT’s Community Computing programmes get you up-to-speed with desktop computing and Microsoft Office with no assessments, no exams and no fees! Work at your own pace using EIT’s workbooks – fast-track or take it slowly,  it’s up to you!  A learning facilitator is there to help during scheduled time slots at your centre.

EIT’s Community Computing programmes get you up-to-speed with desktop computing and Microsoft Office with no assessments, no exams and no fees! Work at your own pace using EIT’s workbooks – fast-track or take it slowly,  it’s up to you!  A learning facilitator is there to help during scheduled time slots at your centre.

EIT’s Community Computing programmes get you up-to-speed with desktop computing and Microsoft Office with no assessments, no exams and no fees! Work at your own pace using EIT’s workbooks – fast-track or take it slowly,  it’s up to you!  A learning facilitator is there to help during scheduled time slots at your centre.